Refund policy

Return & Refund Policy

Cancellation Policy:

• If unfortunately, you have to cancel an order, kindly do so before your order is shipped. Please email us at online@farmveda.in mentioning your Order ID that you want to cancel.
• If you cancel your order before it is shipped, we will refund you the entire amount.

Return Policy:

• If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at online@farmveda.in mentioning your Order ID.
• We will personally ensure that a brand new replacement is issued to you with no additional cost.
• Return request will not be accepted through any other medium like email, Facebook / Instagram chat or phone call.
• When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return by you.
• Refund would be processed within 4-7 days after the product is received back to our warehouse.
• Please note that returns are only accepted in case of damaged product.